O.W. LEE TROPITONE MALLIN BROWN JORDAN HANAMINT

OUTDOOR CUSHIONS / QUALITY STANDARDS / REFERENCES

Custom outdoor cushions and replacement outdoor cushions start with Sunbrella® fabric. Yet quality outdoor cushions go beyond Sunbrella® outdoor cushion material.

Your highest priced outdoor cushions are not always the best. During our 30 years in business, we've always taken the time to point out quality features, so here goes....

 

QUALITY OUTDOOR CUSHIONS 101:
Quality goes beyond fabric & fit!
Most customers focus on fabric selection and fit. Foundation and construction of an outdoor cushion should never be ignored. You don't put expensive carpet on a cheap pad. You don't put sunbrella fabric on cheap fill material. Moreover, you don't sew an outdoor cushion like a sack of potatoes.

 

MAKE THE BEST- - - BETTER

Even the highest end furniture manufacturers have shortcomings in their cushions...

1) Cushions should be fully reversible to last longer. Sewing Ties directly to backs or under cushions is DUMB! Moreover, piping should not preclude reversal of cushions... both top and bottom should have piping when used. Ties should be on the side of cushion (slide back and forth for full reversal)
2) Thread should last as long as the fabric, so seams do not split prematurely.
(our cushions are sewn with Gore/UV thread with a lifetime warranty.)
3) Single seam sew patterns put stress on the seam when the fill is added.
(how are your cushions sewn?)
4) Hinged cushions are generally water traps and dirt catchers.... seldom necessary.
5) Fill material should be adapted to climate extremes (a cushion best suited for Seattle, wouldn't work equally as well in Florida... yet furniture manufacturers make one cushion for all climates.
We never replicate the shortcomings of factory originals... want your cushions exactly like the originals?... Buy them from the original manufacturer
 
"Great American companies innovate and improve,
they do not replicate mediocrity"
 

COMFORT
How do you know that the outdoor cushion you're ordering won't be "rock hard" or marshmallow soft? A comfortable outdoor cushion has multi-layers of high density outdoor foam with a final wrap of fiber. Cumulus fill (alone) can be very hard if it's going to provide adequate support. Cheap foam (alone) will feel "spongy", absorb water and "bottom-out". The proper combination of high density foam & fiber will provide the firmness/comfort level you desire. We offer 5 options.


DURABILITY
Multi layer foam provides reflex so your outdoor cushion will hold its shape for years. Cumulus fill can break down/sag over time. Don't settle for anything less than high density outdoor foam on seat cushions. Densified fiber can work well on Chaise Lounges, where weight is equally distributed.
Our prices include HIGH DENSITY FOAM on factory replacement cushions, OW Lee, Mallin, Brown-Jordan.


CONSTRUCTION
Sew pattern is a critical quality factor. Look at the cushions of a quality outdoor furniture manufacturer such as: www.owlee.com. Notice that most of their outdoor cushions are bullnose. Bullnose uses a continuous piece of fabric for top and bottom of seat. (No seams @ front to break or tear). We prefer this pattern and don't upcharge for it. We do upcharge for box & welt because more labor is involved (because a box cushion has more seams). Box & welt is a stylistic factor, not a quality factor. Finally, quality thread must be used -- seams should last as long as fabric. Over the years, we've re-sewn hundreds of Sunbrella® cushions where another cushion manufacturer used cheap thread. These cushions usually "fall apart" in less than 2 years. Your "factory cushion" may have been imported. Made in USA should mean BETTER. We may make improvement suggestions -- you decide. EXAMPLE: Many Brown Jordan cushions are sewn single seam. When fill is added, stress is placed on the center side seam. Addition of a side panel, reduces the stress. It's not always best to replicate a factory sew pattern.


VALUE
Quality is never cheap. Shopping online for outdoor cushions should save you money -- unless quality standards are subordinated. We don't use superlatives to describe our quality. We simply set the standard & invite you to go shopping/compare.

We guarantee the lowest price for the same quality standards -- that's value. You can easily find higher prices on-line. Ironically, you're frequently paying more money for mediocre quality. Sometimes you don't get what you pay for.


HIGH END UPGRADES:
There are pros & cons to cushion upgrades
1) Fast Dry (Reticulated) Foam lets water drain, but Sunbrella fabric underneath traps water...
2) Screens (Underneath) Let water out but now you cannot reverse cushion & prolong its life
3) Sta Dry Liners when done properly keep water out -- But in humid shady areas can promote mildew
4) Memory Foam Inserts provide reflex to hold cushion shape, but absorb water & promote mildew
5) Zippers encourage customers to machine wash fabric which diminishes waterproofing
6) Rain Fabric is water proof until you sew it. Machine puts holes in fabric (verdict still out)
7) UV Resistant Thread has no drawbacks except cost -- seams should last as long as the fabric

Bottom line is online sources either ignore quality features or do not offer the proper combination of upgrades suited to particular climates / environments. High end upgrades can be pointless improvements... "tales told by an idiot, full of sound and fury, signifying nothing".

- - END OF LESSON - -
Thanks for taking the time to read it.
 

WE PROUDLY OFFER:
Outdoor replacement cushions for O.W. Lee
Outdoor replacement cushions for Brown-Jordan
Outdoor replacement cushions for Hanamint
Outdoor replacement cushions for Mallin
Outdoor replacement cushions for Tropitone

Custom Outdoor Cushions featuring Sunbrella:

Manufacture links provided to help you identify or upgrade.
TO ORDER THESE CUSHIONS, CLICK ON LINKS AT TOP OF THIS PAGE.
 
WARRANTY / RETURN POLICY
We have operated without an official warranty/return policy for over 30 years. We never had a complaint department because we seldom received any... (see testimonials).
However we have noticed a trend in recent years... when something goes wrong (we're not perfect) several customers feel it is their right to become verbally abusive... use four letter words, personal insults and inuendos involving "trashing our reputation on social media". Without proper experience and training in "complaint procedure" [like the utility companies practice...] we found that when insulted, it is hard to tolerate verbal abuse [reminds us of a sign in our favorite restaurant in Bishop, CA... "Our waitresses can go from 0 to 'bitch' in 3.5 seconds"]

In order to preclude such behavior -- current policy is... any complaint/remedies will be handled by EMAIL EXCLUSIVELY as a matter of public record -- no prolonged phone conversations... If you feel compelled to call, just calmly describe what is wrong -- keep it factual -- and we will respond by documented email.
 
REMEDIES

Any defects in craftsmanship are clearly our fault. In such event, we remake cushions at no charge to the customer & generally do not require the return of the cushions in question. Poor tailoring or fit can generally be recognized immediately by the customer... report promptly. We may request return of cushions (at our expense) on issues such as, failing to install ties, buttons, piping, or when we need cushions for comparison (too thick, too soft, too firm, wrong size) Material defects are an entirely different matter. Suppliers issue and honor material warranties (example: Sunbrella®) and reserve the right to inspect questionable fabric / material.

 
WARRANTY ISSUES
ALL WARRANTY ISSUES REQUIRE RETURN OF CUSHIONS at our expense.
 
TERMS & CONDITIONS
All orders will conform to specifications & industrial standards.
Orders shipped NO SIGNATURE REQUIRED - FedEx tracking constitutes proof of delivery.
Sunbrella® Fabric involves a 5 year warranty (see sunbrella.com). Cushions have a 1 year warranty. Cushions involving warranty issues will be returned at our expense.
Any production errors should be reported promptly - - within 30 days.

Under no circumstances will customer issue a credit card charge back without returning cushions - - We regard this as "theft" & will pursue civil litigation - - All legal disputes adjudicated under California Venue, San Bernardino County.

 

       

 

Pasadena

Santa Monica

Newport Beach

Palm Springs

Mission Viejo

Rancho Santa Fe

Malibu

Rancho Cucamonga

Anaheim Hills

Diamond Bar

Santa Barbara

Glendora

   
 
HOME PAGE QUALITY STANDARDS SUNBRELLA FABRICS FRAME CHECK TESTIMONIALS CONTACT US
 
Feedback Testimonials Hanamint Styles Copyright © California Dreamin 2012 • All rights reserved Site by: ThePrintersOnline.com